How it works
Five steps from booking to delivery. You only have to do the first one.
- 1
Tell us what needs cleaning
Browse services and add items to your basket. Prices are per item, so your total is clear before you commit. Add photos of stains, delicate fabrics or anything already damaged so we treat it correctly.
- 2
Pick a slot that suits you
Choose any day in the next week and a two-hour window: 9–12, 12–3, 3–6 or 6–9. Enter your address and we confirm on the spot whether we cover your pincode.
- 3
We collect from your door
Our pickup partner arrives during your selected time slot, counts the items with you, and takes them away. Once your items are collected, you can check the latest status update anytime on our official website.
- 4
Cleaned, finished, checked
Everything is sorted by fabric and service, cleaned in our facility and pressed. Nothing leaves without passing a quality check first.
- 5
Delivered back, fresh
Your items come back on the day we promised, packed and ready to hang. Pay by cash on delivery or online — whichever you chose at checkout.
Frequently asked questions
How long does it take?
Standard laundry and ironing come back within 48 hours. Dry cleaning takes about 72 hours, and premium or restoration work can take up to a week. Every item shows its own turnaround before you add it.
What if something is damaged or stained?
Tell us up front. Upload a photo and add a note at checkout so the right treatment is applied. If anything is not right when it arrives, reply to your delivery email within 48 hours and we will fix it.
Can I cancel?
Yes, free of charge any time before we collect your items. After pickup, contact support and we will sort it out.
How do I pay?
Cash on delivery, or by UPI scanner when our partner hands your items back. Card, net banking and wallet payments are coming soon.
Do you cover my area?
We currently serve several neighbourhoods across Mumbai and add more every month. Check your pincode below.
Ready when you are
Check your pincode, then book in under a minute.
Still unsure? Email support@dhobibhaiyya.com or call +91 9372245764.